Payments and Bookings

Unfortunately I am unable to deliver a lesson without full payment in advance. Usually this is required 1 full week before the scheduled lessons to avoid any issues with the 48 Hour Cancellation Policy.

My preferred method is Option 1 via my Booking App  details can be found here.

I Pay for the use of the App as part of my service to you my customer, tracking progress, reflective logs, and most importantly my only diary/scheduling system.

There are numerous advantages of using said system, namely you have 24/7 access to live diary and can book and pay with full tracking and traceability of funds. The system tracks hours used and we can call upon it to see when lessons were cancelled or swapped. It really is an invaluable tool  I use.

When you pay via the app, the transaction has a small fee direct to the Banking people for the transaction. This is the same as all major Credit Card/Debit Cards payments used across the World today. Unavoidable in modern life and certainly small enough to be worthwhile in this case.

I do however recognise that if the larger Block Booking fees are being paid, the transaction cost may be a negative influence toward the benefit of the discount. 

For this reason there is Option 2 – BACS transfer as a payment methodology

Should you wish you can make a fully traceable payment via BACS to my Business account, full details below:

  • Barclays Bank
  • Business name – Expertina Ltd
  • A/C – 53255824
  • S/C – 20-91-48

IMPORTANT – you should always notify me by Whatts App or SMS or Email prior to making this kind of payment so as I can expect and check the payment entry.

I will be unable to validate any payment sent between 18.00 on a Friday through to 09.00 am on the following Monday.

I am unable to check on Bank Holidays or real time as I am normally working, once I am aware of an incoming payment, I will endeavour to check within 24 hours (excluding the above) and will issue a Receipt. Only when this is done will my Booking App reflect the credit on your account and allow you to book a lesson.

Basically the small saving gained from avoiding the App payment system does incur a delay in ability to Book lessons. Once the App has been credited and you remain in credit you can book 24/7.

Option 3 is Cash payments – least preferred option

IMPORTANT – you should always notify me by Whatts App or SMS or Email prior to making this kind of payment so as I can make arrangements with you prior to the lesson.

The only way I can make this method work is by taking a double payment so you have at least a lesson on account. Any Block Booking would also work but due to the higher value I prefer these via BACs or the APP.

Example when paying for a lesson at £85.00 I would collect £170.00 the first payment and then a subsequent payment at the next lesson of £85.00. 

You therefore always have at least one lesson in Credit.

The payment will be receipted via the App at the point of money being handed over.

Only published prices are available No Further discount for Cash payments are offered. 

I thank you in advance for your understanding.

 

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